Heyn Handling Solutions eCommerce Transformation

Heyn Handling Solutions is a leading provider of material handling equipment, industrial engineering services and freight forwarding. Known for its commitment to safety, sustainability and outstanding service.

Project Scope

Heyn set out to elevate its digital presence and deliver a best in class online experience. To achieve this, Heyn partnered with our team to design and build a robust, customer focused eCommerce platform. Requirements included:

• Business-to-Consumer eCommerce Site
  Heyn needed a clean, intuitive online store enabling customers to browse, compare and buy products with ease. We delivered a streamlined shopping experience built for speed, clarity and trust.
• Special Offers & Tiered Pricing
  To stay competitive, Heyn required a flexible pricing engine. We developed a structure that supports promotions, discounts and tiered pricing across multiple customer groups.
• Customer Account Area
  We built a secure, personalised account dashboard allowing users to view past orders, manage details and track activity, all designed to boost engagement and repeat business.
• Payment Gateway Integration
  A seamless checkout experience was essential. Our integration ensured fast, secure payment processing with minimal friction across all device types.
• Autocomplete Search
  To help customers find products instantly, we implemented a high speed, intelligent autocomplete search that reduces browsing time and improves product discovery.

The Solution

Working closely with Heyn, we transformed their vision into a modern, high performance eCommerce platform that delivers measurable improvements in efficiency, customer experience and conversion.

• Intuitive Shopping Journey:
  A redesigned interface and simplified navigation made buying straightforward and frustration free.
• Flexible Pricing & Promotions:
  The new pricing engine enables Heyn to launch offers quickly and tailor pricing to different customer groups.
• Smarter Product Search:
  Autocomplete search provides instant, accurate results, helping customers get to what they need faster.
• Enhanced Customer Accounts:
  A streamlined user dashboard gives customers more control and strengthens long term loyalty.
• Secure, Reliable Payments:
  Integrated payment technology ensures every transaction is smooth, trusted and secure.

The Result

The new digital platform significantly strengthened Heyn’s online presence, delivering a powerful, customer first eCommerce solution that aligns with their values of excellence, safety and sustainability. The website now supports sustained growth, deeper customer engagement and an enhanced brand experience across all service lines.