As we continue to face the global challenge of responding to Coronavirus (COVID-19), we remain focused on caring for the health, security and wellbeing of our staff and clients. Having completed our own internal risk assessment along with our long-standing ISO BCP, we would like to reassure our valued clients that we are more than prepared to deal with the situation as it unfolds over the coming weeks and that the online digital services we offer will not be compromised in any way due to this episode.
Some of the specific steps, resources and policies we’re leveraging are outlined below:
- We have the technology infrastructure for our entire firm to work remotely, if necessary. We are testing all remote access systems and processes with a mandatory work from home day for all employees this Friday 20th March.
- We are enhancing our video conferencing and remote communication capability to enable employees and clients to continue interaction without the need to travel.
- We have communicated to our team that if they have symptoms such as running a high temperature, sneezing, coughing, etc. that they should stay at home. The same applies to staff whom the Chief Medical Officer in either UK or Ireland considers being at high risk or has family members at risk or with symptoms.
We will issue further updates as required, however, should you like to learn more details about our BCP, please get in touch with your Account Manager.
We hope you all keep safe, well and healthy.